Dave - Dad hauled fuel for FS, Growmark Industries out of Albany, Ill for 20+ years. He never had a truck gell up on him either. I had break-downs, and got left stranded. My danged Cousin passed me, saw me pull onto the shoulder of I-80 west bound around the 45-50 mile marker in Illinois, and he just kept hammering his smelly bull rack west bound. Had to have my Wife drive up to pick me up that night.
Then there was the night I got water in a cylinder thru a leaky intake manifold on my 903 Cummins, bent a conn rod enough the crankshaft counterweights were hitting the wrist pin bosses of the piston, knocked like all get out but after driving 25 miles of Chicago city traffic it stopped knocking, conn rod still bent, wrist pin bosses ground away by counterweights. There were various oil leaks from rusted out stamped steel oil pans, 903's had stamped steel pans, not cast aluminum like the 855's. Had my air dryer fail on me right by the Ottawa, Ill White dealer, still took 5 hours to get back on the road.
But never had fuel gelling problems. That situation I could control.
Son had a brand new 2014 Ram 2500 CTD until last summer. It never gelled up on him either. The DEF froze up a time or two. He finally had it deleated after he got a contaminated DEF fault code with 50 miles till "creep to the side of the road" for the third time. His dealer in Davenport kept telling him his DEF, Peak brand from Blains Farm & Fleet was the problem, He had to use Mopar DEF. Dealer must have been uninformed, only one company in Iowa makes ALL the DEF in the country, think it's in Ida Grove, Iowa.
Speaking of fuel heaters, 2 weeks ago SON and I replaced the fuel pump on my old 7.3L PSD, 305,000 miles and close to 20,000 gallons of fuel burned, it was time. Had a bad fuel leak, which turned out to be five hoses we replaced about 4-1/2 years ago, so resealed and cleaned the fuel filter canister. All new o-rings. Saw the fuel heater Navistar put in the canister right below the filter element. Piece of Ni-Chrome wire formed into a semi-circle about 3 inches in diameter. Now get this, It gets fed about 80 watts of 12V power, How warm is That going to keep 20 gallons of fuel in the fuel tank? It's powered by a Maxi-Fuse that also runs all the computers that run the engine, That fuse blows you coast to the side of the road. Fuel heater did not get put back in. Truck got SON to work Tuesday. Had Wednesday off, not sure what he drove yesterday, Wife's car, '18 Jeep, most likely, But I suspect my old truck is sitting in his work's parking lot right now waiting for him to go home about 2:30 this afternoon.